Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Greg Joy Design, we need the following information: 

. Name 

. Address 

. Phone number 

. Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Greg Joy Design, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Greg Joy Design have access to the information recorded about you.

The data manager in Greg Joy Design is: Greg Joy.

We do not store and transmit customer information encrypted.

As registered with Greg Joy Design, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact gregjoydesign@mail.dk .

Cookies

On gregoydesign.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics

We use log statistics at gregoydesign.com,

which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Greg Joy Design's website.

Learn more about your consumer protection when paying online with PensoPay's payment service solution:

https://pensopay.com/mere/forbrugerbeskyttelse/

In the event of a complaint, our e-mail address must be stated: gregjoydesign@mail.dk and the website on which you purchased the item.

A complaint about a product or service can be filed with the Center for Complaints, the House of Commons, Toldboden 2, 8800 Viborg.

You can appeal to the Center for Complaints through the Complaints Portal for the House of Commons (Link).

For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaint platform.

ec.europa.eu

Withdrawal form

This form will only be completed and returned if the right of withdrawal is invoked.

– To [insert the trader's name, physical address and, where appropriate, fax number and email address of the trader himself]:

– I / We (*) hereby announce that I / We (*) wish to exercise the right of withdrawal in connection with my / our (*) purchase agreement for the following goods (*) / provision of the following services (*)

– Ordered it (*) / Received it (*)

– Consumer's name (Consumer's names)

– Consumer's address (Consumer's address)

– Consumer's signature (Consumer's signatures) (only if the contents of the form are communicated on paper)

– Date